Privacy Policy

Your Privacy Rights and Our Responsibilities.

This privacy policy describes how we collect and use your personal data.

At Pinto Moura ("we", "us", or "our"), we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website pintomoura.com ("Website") and interact with us online.

By accessing and using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

A. Personal data

Personal data refers to any information that can identify you as an individual. We collect personal data when you interact with us via the Website, including (without limiting):

  • Contact Information: Your name, email address and phone number;
  • Professional Information: Details about your legal needs, interests and any other relevant data you may provide when you request legal advice or submit an inquiry;
  • Technical Information: IP address, browser type, operating system, device information and browsing activity on the Website.

B. Non-personal data

Non-personal data refers to information that does not directly identify you, including:

  • Website Usage Data: Information about how you interact with our Website, such as pages viewed, time spent on the Website and referring websites.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (e.g., web beacons, Google Analytics) to enhance your experience on the Website.

How we use your information

We use the information we collect for the following purposes:

  • Providing Legal Services: To offer you relevant legal services, respond to inquiries and engage with you regarding our services;
  • Improving Our Website: To monitor and improve the functionality, design and content of the Website;
  • Communication: To send you updates, newsletters or other communications related to our legal services (where you have provided consent);
  • Compliance with Legal Obligations: To comply with legal and regulatory obligations, including fraud prevention, security measures and legal claims.

Legal basis for processing personal data

We process personal data based on the following legal grounds:

  • Consent: Where you have provided consent, such as when you opt-in to receive newsletters or other marketing communications;
  • Contractual Necessity: To perform services requested by you or enter into a contract with you (e.g., providing legal advice or services);
  • Legitimate Interests: For purposes such as improving our Website, security and protecting our business interests.
  • Legal Obligation: Whenever applicable, to comply with our legal and regulatory obligations.

Sharing your information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating the Website or providing legal services (e.g., IT providers, marketing agencies, etc.);
  • Professional Advisors: We may disclose your information to other legal professionals or consultants who assist in providing services to you and by engaging our services you expressly agree to such disclosure;
  • Compliance with Laws: We may disclose your information if required to do so by law, regulation or legal process (e.g., a court order);
  • Business Transfers: If our firm undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of the transaction and we will notify you if your data is subject to a new privacy policy.

Data retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting or reporting requirements. After this period, we will securely delete or anonymize your personal data, unless we are required to retain it for a longer period due to legal obligations.

Security of your data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee the absolute security of your information.

Your rights

You may exercise any rights that are granted to you under the applicable laws of the Democratic Republic of Timor-Leste. Please contact us using the contact details below.

Cookies

We use cookies and similar tracking technologies on our Website to enhance your user experience. For more information on how we use cookies, please refer to our Cookies Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features on the Website. Any changes will be posted on this page. We encourage you to review this Privacy Policy regularly.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@pintomoura.com.

Contact us